Company Information

  About Us

As a company, we have made it our mission to provide our customers with genuine luxury clothing at affordable prices. We also aim to extend these same high standards across all aspects of our business, with particular focus being placed on a truly exceptional and personal level of customer service; to us, this isn’t considered a luxury, it is the fundamental foundation on which our business has been built.

The Savile Row Company is a global online retailer of fine luxury goods with a focus on menswear, but also spanning across accessories, footwear and womenswear. Each new season sees new growth and development of the range through the addition of more fine quality products.

We are based in the heart of London’s Savile Row, home to the world’s finest tailors and have been crafting finely tailored shirts since 1938. Initially, our reputation was built on supplying shirts to many of the UK’s finest independent retailers and department stores. After the destruction of our London factory in the Blitz, we took stock – both literally and figuratively. We moved our manufacturing to Northern Ireland and our focus on supplying directly to our customers.

We went on to open our flagship bespoke store at No 40 Savile Row while also creating a thriving mail order business for our ‘ready to wear’ collections. We were one of the first male fashion companies to go online, launching our website in 2001. In line with the market, the business has transitioned and we now have successful multi-currency websites targeting the UK, US, Australia and Europe. We ship to over 80 countries worldwide from our own factory and dispatch centre.

We remain the same family run business as when we started out and retain all of the principles that one would expect from such an enterprise. We responsibly source all of the products in our range from our extended family of handpicked licensees across the globe, ensuring that all of our products are crafted with the utmost care regarding ethics and the environment, as well as fine detail


  Our Flagship Store

We are not business men who went into clothing retail. We are a 3rd generation family company steeped in the tradition of tailoring fine clothing for men. Jeffrey, the current ‘Doltis in Charge’ has been in the business of making shirts since leaving school (some many years ago!).

Our company caters for two markets – luxury ‘ready to wear’, which you can enjoy on this website and Savile Row Bespoke clothing – only available from our flagship store on 40 Savile Row.

Whatever your taste or preference – we hope to offer an outstanding range of clothing.

OUR BESPOKE STORE 40 SAVILE ROW


  BECOME AN AFFILIATE

Who are we and what do we sell?

Established in 1938, we’re a third generation family company. We’re situated on Savile Row, the heartland of British fine tailoring. We’re the only made-to-measure tailors to have translated their expertise into a luxury ready-to-wear collection - with pricing that belies the fabulous quality of our clothing. All our clothing is designed on Savile Row and made in either our own factories or those belonging to our licensees. From Shirts to Suits, from Chinos to Polos – we offer everything a man needs for a one-stop wardrobe shop. We also produce a comprehensive range of beautiful shirts and blouses for women.

Why become a Savile Row Company Affiliate

Savile Row is world-renowned which means it’s often the most searched phrase when customers are looking for prestige tailoring. The combination of design, quality, value and customer service alongside our 3 month ‘No Quibble’ returns policy drives a constant stream of new and loyal shoppers to our site. We offer free UK returns as standard.

You’ll be provided with all the tools you need to attract & convert customers – including a full suite of banners (all regularly updated), html, text links and a product feed for you to add to your website content. Should you need it, there’s technical support available. Key promotions are planned well in advance; work closely with us and we’ll be happy to create specific offers, tailored to your customers. It couldn’t be easier!

What commission do we pay?

We pay between 5% & 8% for each sale you generate (exc VAT) as long as it hasn’t been rejected through our customer credit screening or de-duped against another non-authorised campaign. Affiliates are paid on a monthly basis. Bonus commissions and bounty payments are also negotiable.

Tracking Commissions

In the UK we work with Affiliate Window - their affiliate interfaces will allow you to track your earnings and access reports 24/7. Click on the link https://darwin.affiliatewindow.com/merchant-profile/948 to find out more details and sign-up for the programme.

Affiliate Terms and Conditions

Search Engines:

You are not permitted to bid on Savile Row Company brand terms, trademarks, any derivatives or misspellings. Misspellings including but are not limited to the following list: Savile Row Co, Savile Row Company, Saville Row Co, Saville Row Company, SavileRowCo.co.uk, SavilleRowCo.com. Affiliates are not allowed to link directly to the savilerowco.com site – instead you must land users on your own site or landing page.

You are not allowed to use savilerowco or SavileRowCompany in a display URL on search engines. Your ad copy must clearly state that on landing on your web pages that the URLs are managed by yourself and not Savile Row Company itself.

Any affiliates that do not comply with these terms may be either temporarily or permanently removed from our affiliate programme and face having commission payment cancelled.

Bidding on generic keywords such as’ mens shirts’, ‘mens suits’ etc is allowed but must not include Savile Row Co or derivatives within the ad copy or titles.

Use of voucher, coupon or unauthorised codes: Affiliates are only allowed to display codes that have been distributed to them via Affiliate Window. Use of non-authorised codes or codes which have not been agreed with our affiliate manager may result in commissions being cancelled. Please note that we do use attribution and de-duping technology to track the authenticity of all affiliate sales.

Domain Squatting:

Commissions will be cancelled if an affiliate registers a misspelling of our brand or domain name for the purpose of redirecting traffic to our site and with the intention of earning commission on a sale.

Product Listing Ads:

Use of Product Listing Ads™ is not allowed as we already run product feeds into the Affiliate Network.

We have established long-standing and mutually beneficial relationships with our affiliates. We look forward to welcoming you onto our programme.

 

For any marketing enquiries or joint ventures, please email leeanneharris@savile-row.co.uk


  Corporate/Armed Forces Club

We pride ourselves in being able to provide businessmen with everything they’ll need for a totally polished and professional appearance. Join our Corporate Club and receive an additional 12% discount on all your purchases – even at Sale times. You’ll also receive advance notice of special offers and promotions.

Just email your name, Company name and address as well as your contact number to:
service@savile-row.co.uk.

Armed Forces Club

At the Savile Row Company we believe in supporting our servicemen and women and extend our largest discount to this group. We’re proud to offer you an additional 15% military discount on all your purchases across the year. Becoming member is quick & easy and also entitles you to other unique offers and promotions.

If you are a member of the Forces and interested in joining our Armed Forces Club, please email your name, rank and Service Number to service@savile-row.co.uk. Retired Service Personnel &Territorial Army members may also apply as can members of the Police, Ambulance and Fire Brigade

Club, Corporate or Regiment Bespoke Ties

We'd be delighted to provide you with bespoke ties - our minimum order is only 50 ties so if you'd like an estimate please email dianecanady@savile-row.co.uk with your request.


  A BRIEF HISTORY OF ‘THE ROW’

Savile Row occupies a quiet corner of Mayfair in central London near Bond Street and is famous the world over as the home of men's bespoke tailoring. Many of the greatest, most famous men in history have patronised the many tailors that occupy this street; men such as Winston Churchill, Lord Nelson and Napoleon III.

In Japanese, men's suiting is called "sebiro (sey-b-row)" presumably a shortening and Japonification of the street name.

Savile Row was created with the development of the Burlington Estate in 1695 and, as with other area roads such as Cork St, the name has connections to Lord Burlington himself, in this case, that of Lady Dorothy Savile, his wife. Initially, The Row was occupied by military officers and their wives; William Pitt the Youger was an early resident. During the 1800s the gentry began to fixate on stylish dressing - Beau Brummell 1778-1840, epitomised the well-dressed gentleman. He patronised the tailors congregated on the Burlington Estate, notably around Cork Street, and by 1803 some were occupying premises in Savile Row.

References to Savile Row within Popular Culture

  • The offices of The Beatles’ Apple Corps were at 3 Savile Row; The Beatles, Badfinger, Mary Hopkin and others recorded in the Apple Studios in the basement
  • The Beatles’ final, live performance was on the roof, on 30 January, 1969 – that “Rooftop Concert” concludes the documentary film Let It Be
  • №7 Savile Row was the London address of Phileas Fogg, protagonist in Jules Verne’s classic adventure novel Around the World in 80 Days
  • The Row is mentioned in Annie in the song You’re NeverFully Dressed Without A Smile. The line is, “Who cares what they’re wearing on Main Street or Savile Row?”
  • The Row is also mentioned in the song The Jet Set Junta by The Monochrome Set, a satire of the Falklands War:
  • “Broom, broom, goes the armoured Cadillac through Montevideo
  • Rat-a-tat goes the sub-machine gun to restore the status quo
  • Snip, snip, go the tailor’s scissors on the suit in Saville Row”
  • The Japanese band GLAY has a song titled Savile Row~サヴィル ロウ3番地~ (№3 Savile Row) about traveling to London. The title presumably was decided on because the writer, the band’s leader Takuro, is a well known Beatles fanatic.
  • Savile Row is mentioned in The Kinks song End of the Season.
  • Savile Row is mentioned in Elton John’s 2006 song Tinderbox.
  • Saville Row appears in the Monopoly Here and Now edition, a mis-spelling of the correct name.
  • The Row was mentioned in the television series The West Wing following the death of character Leo McGarry. Staff members share fond memories of Leo in the episode ‘Requiem’, during which it is remarked that Leo’s suits must have cost something equal to the national space budget. Charlie informs the group that 
  • Leo’s suits all came from Savile Row. In a much earlier episode of the series, the Russian ambassador also remarks on the fine quality of Leo’s wardrobe, and notes that he must be having all of his suits custom made.
  • The Row is mentioned in the James Bond movie Dr. No. Ian Fleming  patronised a number of tailors on the Row.
  • The Row is mentioned in the episode 05x10 of the sitcom Frasier.
  • The Row is referenced in the 2001 film “The Tailor of Panama”.

  Terms and Conditions

Welcome to the savilerowco.com website terms and conditions for use. These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below.

Before you place an order, if you have any questions relating to these terms and conditions please contact our Customer Services team by email at service@savile-row.co.uk or by phone on 0287 939 5005, Monday to Saturday 9am - 5pm, Sunday 11am - 6pm

Use of the website:

Access

You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed in accordance with these Conditions.

Registration

You warrant that:

  • The Personal Information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects
  • You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

Recommendations

When you use our website, you'll see that we offer you recommendations, showing products we think you might like and could perhaps miss when you're browsing the site. 

These are based on your past purchases, top sellers, ratings and recently-viewed products. We determine your interests and suggest new products you may like; additionally we compare your interests and buying habits with the interests and habits of other customers, to show you relevant products.

Your recommendations may change when you make a purchase and move around the site. You might like to add products that interest you to your wish list for future reference.

We take reasonable care to ensure our recommendations are in line with your behaviour as a customer on savilerowco.com. Details of the products we recommend - such as price - are correct at the time recommendations are originally made to you, but can be subject to change without notice.


  YOUR PRIVACY

We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a fully secure server and we will fully comply with all applicable UK Data Protection and consumer legislation from time to time in place.

When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. We may also collect, and our third party providers of advertisements and content may collect, information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on and any search terms that you entered on our website ("User Information"). We may collect this information even if you do not register with us.

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.

We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the Data Protection Laws. We use your information only for the following purposes:

  • Processing your orders;
  • For statistical or survey purposes to improve this Website and its services to you;
  • To serve website content and advertisements to you;
  • To administer this website;
  • To notify you of products or special offers that may be of interest to you.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing.

Before completing a purchase, you are given the opportunity to select the terms by which you prefer to be contacted. Please tick the relevant box before completing your purchase.

You may unsubscribe from our contact list at any time clicking on the Unsubscribe button in our promotional e-mail or by e-mailing us at service@savile-row.co.uk or telephoning us on 0287 939 5005, Monday to Saturday 9am - 5pm, Sunday 11am - 6pm You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.

When entering any of our contests or prize draws, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or prize draw, you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Website. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

If you have any more questions about our privacy policy please call our customer service on 0287 939 5005.

The Use of Cookies

We use Cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time - if you do not accept Cookies you will be unable to use this Website for shopping purposes, only for browsing and research. For more information on Cookies, please click here.

Please check back frequently to see any updates or changes to our privacy policy. If you have any questions or would like further information, please contact:

The Marketing Department
Savile Row Company
14 Coach & Horses Yard
Savile Row
London
W1S 2EJ

  WHAT ARE COOKIES?

Cookies are tiny text files stored on your computer when you visit certain web pages. savilerowco.com uses cookies to keep track of what you have in your basket and to remember you when you return to our site.

To order products at savilerowco.com, you need to have all cookies enabled. If you don't wish to enable cookies, you'll still be able to browse the site and use it for research purposes. Most web browsers 'cookies' enabled, but see below for help to turn on 'cookies' should you need to.

Please note: 'Cookies' cannot harm your computer. We don't store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you're browsing.

We do have relationships with carefully selected and monitored suppliers who may also set cookies during your visit to be used for remarketing purposes. If you'd like to opt out, please go to the Network Advertising Initiative website (opens in a new window - please note that we're not responsible for the content of external websites).

If you're not sure of the type and version of web browser you use to access the Internet:

  • For PCs: Click on 'Help' at the top of your browser window and select the 'About' option.
  • For Macs: With the browser window open, click on the Apple menu and select the 'About' option.

HOW TO CHECK COOKIES ARE ENABLED FOR PC'S

Google Chrome
  • Click on 'Tools' at the top of your browser window and select Options
  • Click the ‘Under the Hood’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button
  • Now select ‘Allow local data to be set’
Microsoft Internet Explorer 6.0, 7.0, 8.0
  • Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab
  • Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser. Settings above Medium will disable cookies.
Microsoft Internet Explorer 5.0
  • Click on 'Tools' at the top of your browser window and select 'Internet options', then click on the 'Security' tab
  • The default selection, 'Medium', supports cookies, but you can click on the 'Custom Level' button to check. Scroll down until you see the word 'Cookies' and verify that the button next to 'Enable' is selected in both option.
Microsoft Internet Explorer 4.0
  • Click on 'View' at the top of your browser window and select the 'Internet options' option. Then click on the 'Advanced' tab
  • Scroll down until you see the word 'Cookies' and verify that the button next to 'Always accept cookies' is selected
Mozilla Firefox
  • Click on 'Tools' at the top of your browser window and select Options, then select the Privacy icon
  • Click on Cookies, then select ‘allow sites to set cookies’
Opera
  • Click on 'Menu' at the top of your browser window and select 'Settings'
  • Click on Cookies, then select ‘allow sites to set cookies’

Then select 'Preferences', select the 'Advanced' tab, then select 'Accept cookies' option

HOW TO CHECK COOKIES ARE ENABLED FOR MAC'S

Google Chrome
  • Click on 'Tools' at the top of your browser window and select Options
  • Click the ‘Under the Hood’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button
  • Now select ‘Allow local data to be set’
Microsoft Internet Explorer 5.0 on OSX
  • Click on 'Explorer' at the top of your browser window and select 'Preferences' option
  • Scroll down until you see 'Cookies' under Receiving Files, and select the 'Never Ask' option
Microsoft Internet Explorer 4.0
  • Scroll down until you see 'Cookies' under Receiving Files. Select the 'Never Ask' option.
  • Click on 'Edit' at the top of your browser window and select the 'Preferences' option
Safari on OSX
  • Click on 'Safari' at the top of your browser window and select the 'Preferences' option
  • Click on 'Security', then 'Accept cookies' and select 'Only from site you navigate to'
Safari on OSX
  • Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option.
  • Scroll down until you see cookies under 'Privacy & Security' and select 'Enable cookies for the originating web site only'
Opera
  • Click on 'Menu' at the top of your browser window and select 'Settings'

Then select 'Preferences', select the 'Advanced' tab, then select 'Accept cookies' option


  Price and Payment

The prices displayed for any product will be solely for that product. The price does not include delivery nor does it include peripheral products used to enhance the item. For example, if a shirt is displayed with a tie and/or cufflinks – the tie and cufflinks are not included in the price.

Prices are liable to change at any time, but we will honour all prices shown on a Dispatch Note

Every effort has been made on this Website to ensure that shopping online is safe and secure. Savile Row Co.cannot be responsible for the fraudulent use on our Website of a lost credit card, but will assist your credit card company where necessary once you have reported the fraud to them.

If any Products which form part of a multi-buy offer are returnedfor a refund, you will be refunded the full price of that item less the total discount given in the offer. If any Products which form part of a multi-buy offer are returned for exchange with an item not included in the same multi-buy offer, you will be charged the difference between the discounted price and the full price item.

Pricing and VAT outside of the UK

If you order Products from our Website for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. Unlike many companies, we cover the cost of the duty on US orders so you do not have to. Should you be charged duty on a US order, please contact us at service@savile-row.co.uk You are responsible for payment of any such import duties and taxes for all other shipping destinations. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

Savile Row Co has a policy of charging all customers the same throughout the world, so that the price paid in pounds sterling is the same wherever customers live (except for the cost of delivery). However, we do set a currency conversion level at the beginning of each season as we could not administer daily currency fluctuations. None of the significant additional administrative costs for overseas orders are passed on to customers. Equally, an effective reduction in prices through reclaiming VAT is not available.

Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.