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Stock permitting, United Kingdom standard orders will be delivered within three working days. If alterations are to be made, please allow four working days. Alongside this, we also offer a Royal Mail 24 hour tracked service, please allow for 1-2 working days for this. We also offer UK next working day delivery, however personalisation may have an impact on this timeframe.
We do our best to dispatch orders on the day of receipt, but please be aware that our factory is closed at the weekends. During very busy periods or bank holidays, your order may take a little longer.
All International orders may be subject to customs duty charges. The customer is responsible for paying this. Your local delivery carrier or Customs office will contact you with details of this charge and how to pay.
We do our best to ensure that international orders arrive within 7-10 working days (depending on destination) from dispatch. We are experiencing some delays for international orders due to lack of availability of flights. Please allow an extra day if a garment requires monogramming or alteration.
International online fraud is a concern for us and our customers. As such, all orders are security checked.
Brexit: There should be no disruption for our customers as a result of Brexit. Click here for more information
Our goods normally arrive within the specified delivery time frame, however from time to time problems may occur. If your order has not arrived, please contact our customer services department on +44 (0) 28 7939 5005 between 9am-5pm GMT Monday to Friday. Alternatively you can email service@savile-row.co.uk and we will investigate any problems as soon as possible.
Please find our delivery timescales below. Note: if you have requested any alterations or monogramming, please allow an additional 2-3 working days for delivery.
| Country | Type | Charge | Delivery Time |
|---|---|---|---|
| United Kingdom, Isle of Man, Channel Islands, British Forces Post Office | Royal Mail Tracked 48 | £4.95, Free on orders over £150 | 2-3 working days |
| Royal Mail Tracked 24 | £6.95 | 1-2 working days | |
| United Kingdom, Isle of Man | DHL Special Delivery | £12.00 | Order by 2pm for next working day (up to 5:30pm). Orders made before 2pm on Fri will be delivered on Mon. Those place after or over the weekend will arrive Tues. Not available for orders with alterations. Next day delivery is not available on Good Friday, Saturday, Easter Monday and Tuesday, plus all other UK and Northern Ireland Bank Holidays and the following day. Deliveries to remote or outlying areas may take longer. |
| Channel Islands | Royal Mail Tracked 48 | £4.95, Free on orders over £150 | 2-3 working days |
| Royal Mail Tracked 24 | £6.95 | 1-2 working days | |
| British Forces Post Office | Royal Mail Tracked 48 | £4.95, Free on orders over £150 | |
| Royal Mail Tracked 24 | £6.95 | 1-2 working days | |
| Jersey and Guernsey | Special Delivery | £13.95 | Order by 2pm for next working day (up to 5:30pm). Orders made before 2pm on Fri will be delivered on Mon. Those place after or over the weekend will arrive Tues. Not available for orders with alterations. Next day is not available on Good Friday, Saturday, Easter Monday and Tuesday, plus all other UK and Northern Ireland Bank Holidays and the following day. |
| Ireland | Ireland Next Working Day (DHL) | £16.50 | 1 - 2 working days |
| Austria, Belgium, Czechia, Denmark, France, Germany, Hungary, Luxembourg, Lithuania, Netherlands, Poland, Portugal, Slovakia, Slovenia, Switzerland | DPD Tracked | £9.00 - Free on orders over £180 | 4 - 7 working days |
| Bulgaria, Croatia, Finland, Greece, Italy, Latvia, Romania, Spain, Sweden | DPD Tracked | £15.00 - Free on orders over £180 | 4 - 7 working days |
| Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Cyprus, Estonia, Georgia, Gibraltar, Iceland, Kazakhstan, Liechtenstein, Macedonia, Malta, Moldova, Montenegro, Norway, Serbia, Turkey, Vatican City | Europe Tracked | £14.00 - Free on orders over £180 | 5 - 7 working days |
| Mainland Europe | DHL Express | £20.00 | 1 - 2 working days |
| USA | Express | £18 - Free on orders over £180 | 2 - 3 working days. Signature required. |
| Australia | Standard | £14.95 - Free on orders over £180 | 7 - 10 working days. Signature required. |
| Express | £24.95 | 2 - 3 working days. Signature required. | |
| Ukraine, UAE, Saudi Arabia | Standard | £15.95 - Free on orders over £180 | 7 - 10 working days |
| Canada, New Zealand | Standard | £15.95 - Free on orders over £180 | 7 - 10 working days |
| Rest Of World | Standard | £15.95 | 7 - 10 working days |
| Express | We also offer express worldwide delivery. For a bespoke quote based on the address and size of the order, contact our customer service team at service@savile-row.co.uk or +44 2879 39 5005. Please allow an extra day for delivery during UK and Northern Ireland Bank Holidays. |
In a selected number of countries, we have exclusive licensee arrangements. This means you will be able to purchase our goods from the licensee stores. As such, we do not ship to these countries:
Japan & Myanmar.