CUSTOMER INFORMATION

Cookies

WHAT ARE COOKIES?

Cookies are tiny text files stored on your computer when you visit certain web pages. Savilerowco.com uses cookies to keep track of what you have in your basket and to remember you when you return to our site. To order products at savilerowco.com, you need to have all cookies enabled. If you do not wish to enable cookies, you are still able to browse the site and use it for research purposes. Cookies are perfectly safe to store on your computer and almost all web browsers have cookie storage enabled as a default setting. We do not store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you're browsing. We do have relationships with carefully selected and monitored suppliers who may also set cookies during your visit to be used for remarketing purposes.

APPLE MAC USERS

Open the internet as usual and click on the Apple icon in the top left corner. Choose the 'About' option. This will tell you the browser type and version you are using.

Safari on OSX

1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option.
2. Click on 'Security' then 'Accept cookies'
3. Select the 'Only from site you navigate to'

Microsoft Internet Explorer 5.0 on OSX

1. Click on 'Explorer' at the top of your browser window and select 'Preferences' options
2. Scroll down until you see 'Cookies' under Receiving Files
3. Select the 'Never Ask' option

Mozilla Firefox

1. Click on 'Tools' at the top of your browser window and select Options
2. Then select the Privacy icon
3. Click on Cookies, then select 'allow sites to set cookies'

PC USERS

Open the internet as usual. In the tool bar at the top of your browser click 'Help' and choose the 'About' option from the drop down. This will tell you the browser type and version. Once you know the browser you are using you can find the cookie settings using the guide below relevant for your browser:

Google Chrome

1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option.
2. Click on 'Security' then 'Accept cookies'
3. Select the 'Only from site you navigate to'

Microsoft Internet Explorer 6.0, 7.0, 8.0

1. Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab
2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
3. Settings above Medium will disable cookies

Mozilla Firefox

1. Click on 'Tools' at the top of your browser window and select Options
2. Then select the Privacy icon
3. Click on Cookies, then select 'allow sites to set cookies'

Safari on OSX

1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option.
2. Click on 'Security' then 'Accept cookies'
3. Select the 'Only from site you navigate to'

The Savile Row Company is rated excellent on Trustpilot Star CTrustpilot 4.8  out of 5