Company Information

  About Us

As a company, we have made it our mission to provide our customers with genuine luxury clothing at affordable prices. We also aim to extend these same high standards across all aspects of our business, with particular focus being placed on a truly exceptional and personal level of customer service; to us, this isn’t considered a luxury, it is the fundamental foundation on which our business has been built.

The Savile Row Company is a global online retailer of fine luxury goods with a focus on menswear, but also spanning across accessories, footwear and womenswear. Each new season sees new growth and development of the range through the addition of more fine quality products.

We are based in the heart of London’s Savile Row, home to the world’s finest tailors and have been crafting finely tailored shirts since 1938. Initially, our reputation was built on supplying shirts to many of the UK’s finest independent retailers and department stores. After the destruction of our London factory in the Blitz, we took stock – both literally and figuratively. We moved our manufacturing to Northern Ireland and our focus on supplying directly to our customers.

We went on to open our flagship bespoke store at No 40 Savile Row while also creating a thriving mail order business for our ‘ready to wear’ collections. We were one of the first male fashion brands to go online, launching our website in 2001. In line with the market, the business has transitioned and we now have successful multi-currency websites targeting the UK, US, Australia and Europe. We ship to over 80 countries worldwide from our own factory and dispatch centre.

We remain the same family run business as when we started out and retain all of the principles that one would expect from such an enterprise. We responsibly source all of the products in our range from our extended family of handpicked licensees across the globe, ensuring that all of our products are crafted with the utmost care regarding ethics and the environment, as well as fine detail.


  Our Flagship Store

We are not business men who went into clothing retail. We are a 3rd generation family company steeped in the tradition of tailoring fine clothing for men. Jeffrey, the current ‘Doltis in Charge’ has been in the business of making shirts since leaving school (some many years ago!).

Our company caters for two markets – luxury ‘ready to wear’, which you can enjoy on this website and Savile Row Bespoke clothing – only available from our flagship store on 40 Savile Row.

Whatever your taste or preference – we hope to offer an outstanding range of clothing.

OUR BESPOKE STORE 40 SAVILE ROW

Savile Row flagship store

  BECOME AN AFFILIATE

Who are we and what do we sell?

Established in 1938, we’re a third generation family company. We’re situated on Savile Row, the heartland of British fine tailoring. We’re the only made-to-measure tailors to have translated their expertise into a luxury ready-to-wear collection - with pricing that belies the fabulous quality of our clothing. All our clothing is designed on Savile Row and made in either our own factories or those belonging to our licensees. From Shirts to Suits, from Chinos to Polos – we offer everything a man needs for a one-stop wardrobe shop. We also produce a comprehensive range of beautiful shirts and blouses for women.

Why become a Savile Row Company Affiliate

Savile Row is world-renowned which means it’s often the most searched phrase when customers are looking for prestige tailoring. The combination of design, quality, value and customer service alongside our 3 month ‘No Quibble’ returns policy drives a constant stream of new and loyal shoppers to our site. We offer free UK returns as standard.

You’ll be provided with all the tools you need to attract & convert customers – including a full suite of banners (all regularly updated), html, text links and a product feed for you to add to your website content. Should you need it, there’s technical support available. Key promotions are planned well in advance; work closely with us and we’ll be happy to create specific offers, tailored to your customers. It couldn’t be easier!

What commission do we pay?

We pay between 5% & 8% for each sale you generate (exc VAT) as long as it hasn’t been rejected through our customer credit screening or de-duped against another non-authorised campaign. Affiliates are paid on a monthly basis. Bonus commissions and bounty payments are also negotiable.

Tracking Commissions

In the UK we work with Affiliate Window - their affiliate interfaces will allow you to track your earnings and access reports 24/7. Click on the link https://darwin.affiliatewindow.com/merchant-profile/948 to find out more details and sign-up for the programme.

Affiliate Terms and Conditions

Search Engines:

You are not permitted to bid on Savile Row Company brand terms, trademarks, any derivatives or misspellings. Misspellings including but are not limited to the following list: Savile Row Co, Savile Row Company, Saville Row Co, Saville Row Company, SavileRowCo.co.uk, SavilleRowCo.com. Affiliates are not allowed to link directly to the savilerowco.com site – instead you must land users on your own site or landing page.

You are not allowed to use savilerowco or SavileRowCompany in a display URL on search engines. Your ad copy must clearly state that on landing on your web pages that the URLs are managed by yourself and not Savile Row Company itself.

Any affiliates that do not comply with these terms may be either temporarily or permanently removed from our affiliate programme and face having commission payment cancelled.

Bidding on generic keywords such as’ mens shirts’, ‘mens suits’ etc is allowed but must not include Savile Row Co or derivatives within the ad copy or titles.

Use of voucher, coupon or unauthorised codes: Affiliates are only allowed to display codes that have been distributed to them via Affiliate Window. Use of non-authorised codes or codes which have not been agreed with our affiliate manager may result in commissions being cancelled. Please note that we do use attribution and de-duping technology to track the authenticity of all affiliate sales.

Domain Squatting:

Commissions will be cancelled if an affiliate registers a misspelling of our brand or domain name for the purpose of redirecting traffic to our site and with the intention of earning commission on a sale.

Product Listing Ads:

Use of Product Listing Ads™ is not allowed as we already run product feeds into the Affiliate Network.

We have established long-standing and mutually beneficial relationships with our affiliates. We look forward to welcoming you onto our programme.

 

For any marketing enquiries or joint ventures, please email leeanneharris@savile-row.co.uk


  Corporate/Armed Forces Club

We pride ourselves in being able to provide businessmen with everything they’ll need for a totally polished and professional appearance. Join our Corporate Club and receive an additional 15% discount on all your purchases (excluding MTM shirts) – even at Sale times. You’ll also receive advance notice of special offers and promotions.

Just email your name, Company name and address as well as your contact number to:
service@savile-row.co.uk.

Armed Forces Club

At the Savile Row Company we believe in supporting our servicemen and women and extend our largest discount to this group. We’re proud to offer you an additional 15% military discount on all your purchases across the year (excluding MTM shirts). Becoming member is quick & easy and also entitles you to other unique offers and promotions.

If you are a member of the Forces and interested in joining our Armed Forces Club, please email your name, rank and Service Number to service@savile-row.co.uk. Retired Service Personnel &Territorial Army members may also apply as can members of the Police, Ambulance and Fire Brigade

Club, Corporate or Regiment Bespoke Ties

We'd be delighted to provide you with bespoke ties - our minimum order is only 50 ties so if you'd like an estimate please email leeanneharris@savile-row.co.uk with your request.


  A BRIEF HISTORY OF ‘THE ROW’

Savile Row occupies a quiet corner of Mayfair in central London near Bond Street and is famous the world over as the home of men's bespoke tailoring. Many of the greatest, most famous men in history have patronised the many tailors that occupy this street; men such as Winston Churchill, Lord Nelson and Napoleon III.

In Japanese, men's suiting is called "sebiro (sey-b-row)" presumably a shortening and Japonification of the street name.

Savile Row was created with the development of the Burlington Estate in 1695 and, as with other area roads such as Cork St, the name has connections to Lord Burlington himself, in this case, that of Lady Dorothy Savile, his wife. Initially, The Row was occupied by military officers and their wives; William Pitt the Younger was an early resident. During the 1800s the gentry began to fixate on stylish dressing - Beau Brummell 1778-1840, epitomised the well-dressed gentleman. He patronised the tailors congregated on the Burlington Estate, notably around Cork Street, and by 1803 some were occupying premises in Savile Row.

References to Savile Row within Popular Culture

  • The offices of The Beatles’ Apple Corps were at 3 Savile Row; The Beatles, Badfinger, Mary Hopkin and others recorded in the Apple Studios in the basement
  • The Beatles’ final, live performance was on the roof, on 30 January, 1969 – that “Rooftop Concert” concludes the documentary film Let It Be
  • №7 Savile Row was the London address of Phileas Fogg, protagonist in Jules Verne’s classic adventure novel Around the World in 80 Days
  • The Row is mentioned in Annie in the song You’re NeverFully Dressed Without A Smile. The line is, “Who cares what they’re wearing on Main Street or Savile Row?”
  • The Row is also mentioned in the song The Jet Set Junta by The Monochrome Set, a satire of the Falklands War:
  • “Broom, broom, goes the armoured Cadillac through Montevideo
  • Rat-a-tat goes the sub-machine gun to restore the status quo
  • Snip, snip, go the tailor’s scissors on the suit in Saville Row”
  • The Japanese band GLAY has a song titled Savile Row~サヴィル ロウ3番地~ (№3 Savile Row) about traveling to London. The title presumably was decided on because the writer, the band’s leader Takuro, is a well known Beatles fanatic.
  • Savile Row is mentioned in The Kinks song End of the Season.
  • Savile Row is mentioned in Elton John’s 2006 song Tinderbox.
  • Saville Row appears in the Monopoly Here and Now edition, a mis-spelling of the correct name.
  • The Row was mentioned in the television series The West Wing following the death of character Leo McGarry. Staff members share fond memories of Leo in the episode ‘Requiem’, during which it is remarked that Leo’s suits must have cost something equal to the national space budget. Charlie informs the group that 
  • Leo’s suits all came from Savile Row. In a much earlier episode of the series, the Russian ambassador also remarks on the fine quality of Leo’s wardrobe, and notes that he must be having all of his suits custom made.
  • The Row is mentioned in the James Bond movie Dr. No. Ian Fleming  patronised a number of tailors on the Row.
  • The Row is mentioned in the episode 05x10 of the sitcom Frasier.
  • The Row is referenced in the 2001 film “The Tailor of Panama”.

  Terms and Conditions

Welcome to the savilerowco.com website terms and conditions for use. These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below.

Before you place an order, if you have any questions relating to these terms and conditions please contact our Customer Services team by email at service@savile-row.co.uk or by phone on 0287 939 5005, Monday to Friday 9am - 5pm

Use of the website:

Access

You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed in accordance with these Conditions.

Registration

You warrant that:

  • The Personal Information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects
  • You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

Recommendations

When you use our website, you'll see that we offer you recommendations, showing products we think you might like and could perhaps miss when you're browsing the site. 

These are based on your past purchases, top sellers, ratings and recently-viewed products. We determine your interests and suggest new products you may like; additionally we compare your interests and buying habits with the interests and habits of other customers, to show you relevant products.

Your recommendations may change when you make a purchase and move around the site. You might like to add products that interest you to your wish list for future reference.

We take reasonable care to ensure our recommendations are in line with your behaviour as a customer on savilerowco.com. Details of the products we recommend - such as price - are correct at the time recommendations are originally made to you, but can be subject to change without notice.


 Ethical Trading

At Savile Row Company our values underpin everything we do. It’s not just our customers that matter, but our employees too. Family run since 1938, we value our people and realise that the loyalty and hard work of our staff are central to the company’s success.

We pride ourselves on having good supplier relationships and go to great lengths to ensure the people who make and sell our products are not exploited or exposed to unsafe working conditions. No matter which country, supplier or factory, our priority is to ensure that workers are treated fairly, safely and ethically.

Our Ethical Trading Policy includes the following key principles:

  • Freedom of Employment
  • Safe and hygienic working conditions
  • Child or prison labour are not acceptable
  • All workers are paid a living wage
  • Working hours are not excessive
  • Discrimination will not be tolerated
  • Harsh or inhumane treatment is never acceptable

Better Cotton Initiative

The Savile Row Company are striving to use cotton that is BCI certified. This means that the cotton is guaranteed to come from a sustainable source where workers are treated fairly alongside a reduction in stress on the local environment. More information about BCI cotton can be found here. Shirts produced using this certified cotton are labelled accordingly within the ‘bullet points’ on the page.


  YOUR PRIVACY

This notice explains how The Savile Row Company Limited ("We") collects personal data from you, why we collect it, how we process it and where we may disclose it to other entities.

We are committed to complying with the Data Protection Act 1998 and the EU General Data Protection Regulation for the purposes of data protection and privacy.

Supervisory Authority

We are registered as a data controller under the terms of the Data Protection Act 1998 and the EU General Data Protection Regulation with the UK Information Commissioner's Office.

Your Rights

As from the 25th of May 2018, the EU General Data Protection Regulation replaces the Data Protection Act 1998. This gives you new rights in relation to the privacy of your personal information. Below you can find a brief explanation of how you can use those rights.

In the case of any request involving one of your rights, we will respond to your request without delay and at most within one month of receipt of your request. We are permitted to extend this time period by up to two months if your request is particularly complex.

The Right of Access

Subject Access Requests allow your right to obtain a copy of the information that we hold about you. You have the right to ask us to provide you with this information free of charge. However, should the request be deemed to be manifestly excessive, manifestly unfounded or repetitive, then we are permitted to charge a reasonable fee for providing the information. In such circumstances, and as an alternative, we can refuse to comply with the request. If this is the case then we shall let you know the reasons for us refusing to comply. You have a right to appeal such a decision via the UK Information Commissioner’s Office. For further information visit https://ico.org.uk/

Subject access requests may be sent to service@savile-row.co.uk

The Right to Rectification

You are entitled to have the information that we hold about you rectified if it is inaccurate or incomplete.

If you believe that the information that we hold about you is inaccurate, incomplete or out of date then please let the customer team service@savile-row.co.uk know.

The Right to Erasure

You have the right to request that we delete the personal information that we hold about you where we have no compelling reason for its continued processing. This right will apply:

  • Where retention of the data is no longer necessary for the purposes that it was originally collected or processed
  • Where you have withdrawn consent from marketing communications
  • Where you object to us processing the data and there is no overriding legitimate interest for us to continue to do so
  • When the personal data has to be erased for us to comply with a legal obligation
  • When the data has been unlawfully processed
  • Where the data relates to a child

This right shall not apply:

  • Where we are exercising the right of freedom of expression and information
  • Where we are complying with a legal obligation
  • Where we are archiving data in the public interest, for scientific research or for statistical purposes
  • When we need the data to exercise or defend a legal claim

Erasure requests may be sent to the customer team service@savile-row.co.uk

We will also inform any third parties of the request in order that they can erase their records too.

The Right to Restrict Processing

You can request that we restrict the processing of your information. This means that you may have requested one of your other rights, where until the request is concluded that we suspend the processing of your data. If we have passed your data to a third party, we will also inform them that they must restrict the processing of your data. This right will apply:  

  • Where you contest the accuracy of the information that we hold about you and you request that we restrict processing while we investigate
  • You object to us processing your personal data, but we believe that processing is in the public interest or the performance of our legitimate interests and that these are legitimate grounds to override your interest
  • Where you believe that processing is unlawful and you request restriction instead of deletion
  • Where we no longer need that data, but you require the data stored in order to pursue a legal claim

 Restriction requests may be sent to service@savile-row.co.uk

The Right to Data Portability

You have the right to request the information that we hold on you be supplied to you in a portable format. This allows you to take your information from our IT environment to another organisation's IT environment. The format in which we supply your data will be a structured and machine-readable CSV file. 

Portable data requests may be sent to the service@savile-row.co.uk

The Right to Object

You have the right to object to your personal information being processed by us. This means:

  • If you object to us processing your data for marketing purposes then let us know and we will stop sending you marketing material
  • If you object to us processing your data at all (i.e. where you have an account with us) let us know and we will completely remove your personal information from our systems 

If you choose the second option and then change your mind at a later date, then you will need to set up a new account to resume shopping with us.

Requests for either of these options may be sent to service@savile-row.co.uk

Information We May Collect From You

We use the EU General Data Protection Regulation definition of personal data. This is any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

We may collect and process the following data about you:

  • Information that you provide by filling in forms on the website at savilerowco.com, information provided via live chat, information provided to our call centres and information provided in our retail store. This includes information provided at the time of registering to use the website, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with the website
  • If you contact us, we may keep a record of that correspondence
  • If you telephone us, we may keep recordings of the call for training, fraud prevention, servicing your account and regulatory consent
  • Details of transactions you carry out through the website and of the fulfilment of your orders
  • Details of your visits to the website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access
  • We may also receive your information from another organisation that you have consented for them to share your data

Privacy Notice UK Website

We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies and other such software on our website contain information that is transferred to your computer's hard drive. They help us to improve the website and to deliver a better and more personalised service. Find out more about our cookies.

This includes, but is not limited to:

  • Your IP address
  • Your operating system
  • Your browser type
  • The name of your internet service provider
  • The date, time and duration of your visit
  • The name and URL of pages you access

The purpose of this is for system administration and to report aggregate information to our advertisers. This contains statistical data about our users' browsing actions and patterns and does not identify any individual.

The website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you access the website.

Use of Our Services by Children

Our website is not intended for the use of children under the age of sixteen. We ask that children do not provide personal information through our website. If we become aware that we have collected personal information from a child under the age of sixteen, then we will delete that information from our records.

Where We Store Your Personal Data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Union ("EU"). It may also be processed by staff operating outside the EU who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with the appropriate EU General Data Protection Regulation Article, including Article 45 - Adequacy Decision, Article 46 - Appropriate Safeguards, Article 47 - Binding Corporate Rules, Article 49 (1) - Specific Situation Exemption or Article 49(2) - Transfer to the Data Subject.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of the website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

We use physical, technological and administrative safeguards to protect your personal information against loss, misuse or alteration. All your personal information is stored securely and may only be accessed by employees with a legitimate business need to access the information. Unfortunately, the transmission of information via the internet is not completely secure and we cannot guarantee the security of your data transmitted to the website. Any transmission is at your own risk.

How We Use Your Information

We use information held about you in the following ways:

  • To ensure that content from the website is presented in the most effective manner for you and for your computer
  • To carry out our obligations arising from any contracts entered into between you and us
  • To allow you to participate in interactive features of our service, when you choose to do so
  • To notify you about changes to our service

Direct Marketing Communications

We may use your data to enable us to send you post and emails with information about our goods and services that we believe may be of interest to you.

You have the right to withdraw from or amend the receipt of direct marketing communications. If you would like to do this then simply contact Service@savile-row.co.uk and let us know. If you do decide to do this then you will miss out on news of the fantastic offers that we would like to make you aware of.

Customer Feedback Surveys

We may contact you via email to ask you to complete surveys and feedback forms. We do this in order to improve our customer service and the products that we offer. You are under no obligation to respond to such requests.

Disclosure of Your Information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006 or one of our connected companies.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets
  • If The Savile Row Company Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of The Savile Row Company Limited, our customers, or others

Data Sharing

In addition to the information that we share in order to comply with our legal obligations, we also may share or disclose the information:

  • To third parties that process data on our behalf

Fraud Prevention

We may also exchange your information with other companies and organisations for the purposes of fraud protection and credit risk reduction. Where false information or fraud is suspected, we may pass this information to fraud prevention and law enforcement agencies.

Retention of Data

We retain your information for as long as you hold an account with us. This enables us to maintain an ongoing relationship with you and allows us to service the orders that you place with us. We follow a data retention schedule; this has been put in place to ensure that we retain the minimum amount of personal data about you.

Sensitive Information

We ask that you not send or disclose any sensitive personal information to us either through our website, post, email, text message, live chat, telephone call or by any other method. For clarity, sensitive personal information means information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership.

Breaches

In the unlikely event that information that you have supplied us is compromised then we shall notify both the UK Information Commissioner's Office and you that this is the case. This notification will be made without due delay.

Changes to This Privacy Notice

We review this notice at least annually or after any significant change to our website, processes, systems or because of government regulations. Any changes we may make to our privacy notice in the future will be posted on this page and, where appropriate, notified to you by e-mail. We recommend that you visit this page from time to time to view any changes that we may have made.

Date of Last Review: 18th April 2018

Contacts

The Customer team

Our Customer Team may be contacted in writing at:
The Savile Row Company

Unit 12, Station Road Industrial Estate

Station Road

Magherafelt

BT45 5EY

 Or by email at service@savile-row.co.uk

Complaints

If you have a complaint relating to our data protection or data privacy then please email datap@savile-row.co.uk

If you are unhappy with the final response that you receive from us in relation to a complaint, then you have the right to complain to our supervisory authority – the UK Information Commissioner's Office. For further information, please visit https://ico.org.uk/concerns/

The Use of Cookies

We use Cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time - if you do not accept Cookies you will be unable to use this Website for shopping purposes, only for browsing and research. For more information on Cookies, please see below.

Please check back frequently to see any updates or changes to our privacy policy. If you have any questions or would like further information, please contact:

The Marketing Department
Savile Row Company
14 Coach & Horses Yard
Savile Row
London
W1S 2EJ

  WHAT ARE COOKIES?

Cookies are tiny text files stored on your computer when you visit certain web pages. savilerowco.com uses cookies to keep track of what you have in your basket and to remember you when you return to our site.

To order products at savilerowco.com, you need to have all cookies enabled. If you don't wish to enable cookies, you'll still be able to browse the site and use it for research purposes. Most web browsers 'cookies' enabled, but see below for help to turn on 'cookies' should you need to.

Please note: 'Cookies' cannot harm your computer. We don't store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you're browsing.

We do have relationships with carefully selected and monitored suppliers who may also set cookies during your visit to be used for remarketing purposes. If you'd like to opt out, please go to the Network Advertising Initiative website (opens in a new window - please note that we're not responsible for the content of external websites).

If you're not sure of the type and version of web browser you use to access the Internet:

  • For PCs: Click on 'Help' at the top of your browser window and select the 'About' option.
  • For Macs: With the browser window open, click on the Apple menu and select the 'About' option.

HOW TO CHECK COOKIES ARE ENABLED FOR PCs

Google Chrome
  • Click on 'Tools' at the top of your browser window and select Options
  • Click the ‘Under the Hood’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button
  • Now select ‘Allow local data to be set’
Microsoft Internet Explorer 6.0, 7.0, 8.0
  • Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab
  • Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser. Settings above Medium will disable cookies.
Microsoft Internet Explorer 5.0
  • Click on 'Tools' at the top of your browser window and select 'Internet options', then click on the 'Security' tab
  • The default selection, 'Medium', supports cookies, but you can click on the 'Custom Level' button to check. Scroll down until you see the word 'Cookies' and verify that the button next to 'Enable' is selected in both option.
Microsoft Internet Explorer 4.0
  • Click on 'View' at the top of your browser window and select the 'Internet options' option. Then click on the 'Advanced' tab
  • Scroll down until you see the word 'Cookies' and verify that the button next to 'Always accept cookies' is selected
Mozilla Firefox
  • Click on 'Tools' at the top of your browser window and select Options, then select the Privacy icon
  • Click on Cookies, then select ‘allow sites to set cookies’
Opera
  • Click on 'Menu' at the top of your browser window and select 'Settings'
  • Click on Cookies, then select ‘allow sites to set cookies’

Then select 'Preferences', select the 'Advanced' tab, then select 'Accept cookies' option

HOW TO CHECK COOKIES ARE ENABLED FOR MACs

Google Chrome
  • Click on 'Tools' at the top of your browser window and select Options
  • Click the ‘Under the Hood’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button
  • Now select ‘Allow local data to be set’
Microsoft Internet Explorer 5.0 on OSX
  • Click on 'Explorer' at the top of your browser window and select 'Preferences' option
  • Scroll down until you see 'Cookies' under Receiving Files, and select the 'Never Ask' option
Microsoft Internet Explorer 4.0
  • Scroll down until you see 'Cookies' under Receiving Files. Select the 'Never Ask' option.
  • Click on 'Edit' at the top of your browser window and select the 'Preferences' option
Safari on OSX
  • Click on 'Safari' at the top of your browser window and select the 'Preferences' option
  • Click on 'Security', then 'Accept cookies' and select 'Only from site you navigate to'
Safari on OSX
  • Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option.
  • Scroll down until you see cookies under 'Privacy & Security' and select 'Enable cookies for the originating web site only'
Opera
  • Click on 'Menu' at the top of your browser window and select 'Settings'

Then select 'Preferences', select the 'Advanced' tab, then select 'Accept cookies' option


  Price and Payment

The prices displayed for any product will be solely for that product. The price does not include delivery nor does it include peripheral products used to enhance the item. For example, if a shirt is displayed with a tie and/or cufflinks – the tie and cufflinks are not included in the price.

We will take all reasonable care to ensure that all details, descriptions and prices of products on our website are accurate and kept up to date. We do not guarantee that the product images you see are an accurate representation; for example colours may differ from the images shown on the website due to your computer/device screen resolution or settings.

Errors may sometimes occur in our pricing. If we have made an error in the price of a product you have ordered, we will contact you. You will have the option to reconfirm your order at the correct price, or the order will be cancelled. Prices may change and offers may be withdrawn at any time.

Prices are liable to change at any time, but we will honour all prices shown on a Dispatch Note

Every effort has been made on this Website to ensure that shopping online is safe and secure. Savile Row Co. cannot be responsible for the fraudulent use on our Website of a lost credit card, but will assist your credit card company where necessary once you have reported the fraud to them.

If any Products which form part of a multi-buy offer are returned for a refund, you will be refunded the full price of that item less the total discount given in the offer. If any Products which form part of a multi-buy offer are returned for exchange with an item not included in the same multi-buy offer, you will be charged the difference between the discounted price and the full price item.

Pricing and VAT outside of the UK

If you order Products from our Website for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. Unlike many companies, we cover the cost of the duty on US orders so you do not have to. Should you be charged duty on a US order, please contact us at service@savile-row.co.uk You are responsible for payment of any such import duties and taxes for all other shipping destinations. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

Savile Row Co has a policy of charging all customers the same throughout the world, so that the price paid in pounds sterling is the same wherever customers live (except for the cost of delivery). However, we do set a currency conversion level at the beginning of each season as we could not administer daily currency fluctuations. None of the significant additional administrative costs for overseas orders are passed on to customers. Equally, an effective reduction in prices through reclaiming VAT is not available.

Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.